1. Introduction

Mobile Tyre Van City ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), Mobile Tyre Van City is the data controller of personal information collected through this website and through our services.

The website platform itself is owned by GAJO Creative Ltd (Company No. 16669280). GAJO Creative Ltd does not control or process the personal data collected through this website in the ordinary course of its operation. See our Terms and Conditions, Section 12, for further detail on platform ownership.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or configure a van conversion
• Contact us via email or phone
• Subscribe to our newsletter
• Fill out a contact form

This information may include:

• Name and contact details (email, phone number)
• Company information
• Vehicle information and preferences
• Finance application details (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your quote requests and orders
• Communicate with you about our services
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email service providers, hosting providers)
• Finance Partners: If you apply for finance, we may share relevant information with our finance partners
• Legal Requirements: When required by law or to protect our rights and safety

We do not share personal data with GAJO Creative Ltd as part of our normal business operations. GAJO Creative Ltd, as the platform owner, may have technical access to the platform infrastructure for the purposes of maintenance, security, and platform integrity, but does not process personal data for its own purposes.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under data protection law, you have rights including:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

For privacy-related enquiries and to exercise your data rights, please contact us:

For platform / Digital Asset licensing enquiries, please contact GAJO Creative Ltd: